Terms of Use

1. Acceptance of terms

These Terms of Use (“Terms”) govern your use of the website https://ctschauffeurs.com and any services, content, or features offered through it. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, you must not use the Site.​

2. About us

CTS Chauffeurs provides chauffeur and related transport services operating from Chester and serving clients across the UK. Additional information about our Services can be found on the Site.

3. Use of the Site

You agree to:

  • Use the Site only for lawful purposes and in accordance with these Terms.

  • Not misuse the Site by knowingly introducing viruses, trojans, worms, or other malicious or technologically harmful material.

  • Not attempt to gain unauthorised access to the Site, the server on which it is hosted, or any connected systems.

  • Not use the Site in any way that may damage, disable, overburden, or impair it or interfere with any other party’s use of the Site.

We may suspend or terminate your access to the Site at any time, without notice, if we reasonably believe you have breached these Terms.

4. Bookings and payments

  • Any quotes provided via the Site, email, or phone are invitations to treat and not binding offers.

  • A booking is only confirmed once we have issued a confirmation via email or other agreed method.

  • You must ensure that all information you provide (including dates, times, locations, and passenger details) is accurate and complete.

  • Prices, fees, and payment terms will be communicated at the time of booking and may vary depending on the journey and vehicle type.

Specific terms relating to cancellations, waiting time, additional charges, and no‑shows may be provided at the time of booking or in separate booking terms; those terms will apply in addition to these Terms.

5. User content

If you submit any information, reviews, feedback, or other content via the Site (collectively “User Content”), you:

  • Warrant that such User Content is accurate and does not infringe any third‑party rights or applicable laws.

  • Grant us a non‑exclusive, royalty‑free, worldwide licence to use, reproduce, adapt, publish, and display such User Content in connection with our business and Services.

We reserve the right (but are not obliged) to remove or edit any User Content at our discretion.

6. Intellectual property

All content on the Site, including text, graphics, logos, images, icons, and software, is owned by or licensed to CTS Chauffeurs or its licensors and is protected by copyright, trade mark, and other intellectual property laws. You may:​

  • View, download, and print pages from the Site for your personal, non‑commercial use only.

You must not:

  • Copy, reproduce, redistribute, sell, or exploit any part of the Site or its content for commercial purposes without our prior written consent.

  • Remove any copyright, trade mark, or other proprietary notices from the content.

7. Privacy and cookies

Your use of the Site is also governed by our Privacy Policy and any applicable Cookie Policy, which explain how we collect and use your personal information. By using the Site, you consent to such processing and warrant that all data provided by you is accurate.

8. Limitation of liability

To the extent permitted by law, we exclude all conditions, warranties, representations, or other terms which may apply to the Site or any content on it, whether express or implied. We will not be liable for any loss or damage arising from or in connection with:

  • Use of, or inability to use, the Site.

  • Use of or reliance on any content displayed on the Site.

  • Any service failures, delays, or interruptions due to events beyond our reasonable control (including traffic, weather, accidents, or road closures).

Nothing in these Terms limits or excludes any liability that cannot be limited or excluded under applicable law.

9. Indemnity

You agree to indemnify and hold harmless CTS Chauffeurs, its directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of or in any way connected with your breach of these Terms or your misuse of the Site.

10. Third‑party links

The Site may contain links to third‑party websites or resources. We have no control over the content or availability of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

11. Changes to the Site and these Terms

We may update or change the Site, its content, or these Terms at any time without prior notice. Your continued use of the Site after changes have been posted will be deemed acceptance of the updated Terms.

12. Governing law and jurisdiction

These Terms and any dispute or claim arising out of or in connection with them or their subject matter (including non‑contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction.

13. Contact us

If you have any questions about these Terms, please contact us at:
Email: info@ctschauffeurs.com​
Telephone: 0161 961 0005​

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